Privacy policy.
Effective Date: February 21, 2023
This Privacy Policy explains how Water Station ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") when you access or use our website, mobile applications, and any other related products or services (collectively referred to as the "Services"). We are committed to protecting your privacy and ensuring the security of your personal information. By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Collection of Personal Information
1.1 Types of Personal Information
We may collect the following types of personal information from you:
Contact information (such as name, email address, phone number, and mailing address)
Account information (such as username and password)
Payment information (such as credit card details)
Communication preferences
Information provided in customer support inquiries or other interactions with us
Information provided through voluntary surveys or feedback
1.2 Collection Methods
We may collect personal information in the following ways:
Information you provide directly to us when creating an account, making a purchase, or using our Services
Information collected automatically through the use of cookies, web beacons, and similar technologies
Information obtained from third-party sources, such as social media platforms or public databases, in accordance with applicable laws
1.3 Children's Information
Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take steps to delete such information.
2. Use of Personal Information
2.1 Purposes of Use
We may use your personal information for the following purposes:
Providing and maintaining the Services
Processing and fulfilling your orders and requests
Communicating with you about your account, transactions, and customer support inquiries
Sending you important updates, newsletters, marketing communications, and promotional offers (with your consent, where required by applicable law)
Conducting surveys, research, and data analysis to improve our Services
Customizing and personalizing your experience with the Services
Protecting our rights, property, and safety, as well as the rights, property, and safety of our users and third parties
Complying with legal obligations and enforcing our policies
2.2 Legal Basis for Processing
We will only process your personal information when we have a legal basis for doing so, including:
Performance of a contract: Processing is necessary for the performance of a contract with you, such as fulfilling your orders or providing requested services.
Consent: Processing is based on your explicit consent, which you can withdraw at any time.
Legitimate interests: Processing is necessary for our legitimate interests, such as improving our Services or protecting our business interests, provided that such interests are not overridden by your rights and interests.
Legal obligations: Processing is necessary to comply with applicable legal obligations.
3. Disclosure of Personal Information
3.1 Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our business and providing the Services. These service providers may have access to your personal information but are obligated to use it solely for the purposes of providing the requested services and maintaining confidentiality.
3.2 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or parties involved as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or the use of your personal information.
3.3 Legal Requirements
We may disclose your personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to:
Comply with a legal obligation or a court order
Protect and defend our rights, property, or safety
Prevent or investigate possible wrongdoing, such as fraud or security breaches
Security of Personal Information
We take reasonable measures to protect the security and confidentiality of your personal information. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your personal information, such as using strong passwords and keeping your account credentials confidential.
Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period may vary depending on the nature of the information and applicable laws.
6. Your Privacy Rights
6.1 Access and Correction
You have the right to access and update your personal information held by us. If you wish to exercise this right, please contact us using the information provided in the "Contact Us" section below.
6.2 Consent Withdrawal
If you have provided your consent for the processing of your personal information, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
6.3 Data Portability
You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, where technically feasible.
6.4 Deletion
You may request the deletion of your personal information held by us, subject to applicable legal requirements and exemptions.
6.5 Marketing Communications
You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us using the information in the "Contact Us" section below.
Third-Party Links
Our Services may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party websites or services. We recommend reviewing the privacy policies of those third parties to understand their practices.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time by posting the revised version on our website. The effective date of the revised Privacy Policy will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information:
waterstationbrampton@gmail.com
We will endeavor to respond to your inquiries and resolve any concerns in a timely manner.
By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.